Eligibility

Refund request window

Refund requests for Palext Pro are accepted within 14 days of the original purchase date unless otherwise required by local consumer law.

Request Flow

How to request a refund

Send your order receipt email and purchase reference through Lemon Squeezy support channels. Include a short reason so we can improve product quality and onboarding.

Exceptions

Cases that may not qualify

Refunds may be denied for repeated abuse, policy violations, chargeback misuse, or requests submitted beyond the refund window.

Processing

Timeline and confirmation

Approved refunds are processed by Lemon Squeezy and typically appear on your original payment method within 5 to 10 business days, depending on your bank or card provider.

Checkout and billing processor policy: lemonsqueezy.com/terms